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Nairn West & Suburban Community Council

Response to CCTV Operations in Nairn


Added at 07:58 on 14 September 2021








                                                                                             Nairn West and Suburban Community Council



Dear Peter and fellow Nairn Councillors,                                                                        9th September 2021




On 3 September you emailed me and Hamish Bain as the Chairs of Nairn’s two Community Councils, forwarding the outcome of a survey of CCTV coverage which had already been conducted by the BID;  and you asked for the community’s views “within a fortnight”.


This was the first and only indication we had received of such a survey. CCTV is an important – and in some respects sensitive and controversial – issue.  It can be complex to manage and monitor;  and it is expensive.  It is right that the local community should be properly and fully consulted.   We have always made clear our desire for dialogue, so we are grateful for the opportunity.  But we are somewhat surprised and disappointed at the lack of prior briefing and the short notice.  As both I and my River CC counterpart have made clear in acknowledging your email, your request – and the two-week deadline – is neither realistic nor acceptable.


We were puzzled by the apparent urgency and this unreasonable deadline.  While there have been incidents over the years in various parts of town where CCTV might have played a useful detection or deterrent role, we are not aware of any sudden or disproportionate rise in criminal activity or other worrying behaviour.  This has already raised questions about the motivation for the survey exercise at this particular time.

Moreover there are already a number of other aspects of local service-delivery and administration which are of local concern and are regarded as higher priorities.   I need not list them all:  but in recent months we have had to raise issues such as street-cleaning and drain-clearing, road safety, A96 traffic pollution, public-path signage, and flood-prevention and protection.  In addition the post-Covid recovery agenda is substantial, and funding is already under pressure. With these and many other topics already in the frame, the case for adding to the CCTV network is not self-evidently a high priority.  In any case, we would have expected to be consulted before any such exercise was launched.

That said, if indeed there is to be a proper review of CCTV, we think it essential that the CCs and indeed other relevant stakeholders should be engaged from the outset.  [Indeed this would seem to be exactly the sort of task that the local Community Planning Partnership should be addressing].  We believe that such an exercise should be serious, systematic and properly managed, and accompanied by all relevant explanation.

The recent BID survey exercise unfortunately met none of these basic criteria.  For that reason we do not regard it as an adequate basis for further discussion in the CC or with the wider community. For the avoidance of doubt, and because we believe the subject deserves to be taken seriously, we regard the following points as essential.

Preparation.  A review of CCTV coverage should be based on prior discussion of the terms of any public survey. There appears to have been no local consultation about the BID questionnaire.  It is not clear who devised it.  It is limited, partial, selective and inadequate.  The questions have inbuilt bias, and other circumstantial evidence reinforces the concern that the exercise was designed to generate specific responses in support of a particular agenda linked to the parking scheme.   This is unacceptable.  We would ask that a proper and objective survey be devised and discussed.  As a local Community Council we are ready – and indeed would expect – to contribute to the development of such an exercise.

Information and costs.  It is unreasonable to ask for views on possible changes without describing the existing system. Any survey should be accompanied by a full explanation of the extent and management of current operations.  The map provided with the BID questionnaire is incomplete and uninformative.  This proved counterproductive (as illustrated by the responses urging CCTV at locations such as the railway station which are already extensively covered). There are other locations which are not mentioned where CCTV is believed to be installed and operational.  The survey offered insufficient  information about the current arrangements:  no indication of the purpose, the duration, the existing  monitoring process, and the current costs and budgeting.  All these details should be provided as an integral part of the survey, before asking about whether different arrangements should be introduced or additional funding sought.

Objectives.  Many people instinctively favour more surveillance, based on the general public assumption that the primary purpose of CCTV is to prevent and detect crime, and to deter anti-social behaviour.  It follows that any survey – or options – regarding the possible extension of coverage should set out the reason for any proposed extension, the risks which CCTV might mitigate, the locations or ‘gaps’ that are to be covered, and a professional assessment of the need and the cost-implications.  It should set out whatever case there may be for change, and indicate the purpose of any new or extended coverage and the access and monitoring arrangements proposed. It should identify all the options under consideration, with appropriate detail, and in a consistent and objective way to avoid any perception of bias.  In this, input from the police and others would seem to be critical.

Engagement.   Any survey of local facilities and services should involve all key stakeholders and reflect expert advice.  Business-owners who are BID members obviously have an interest.  But they have a particular perspective;  and a response rate of 40 (in a town with a resident population of around 10,000) is a very limited basis for any decisions.  As noted, the police input is fundamental.  As elected representatives of the local community, the CCs have a key role to play (and as recently demonstrated in connection with the Lochloy/Balmakeith railway crossing, have the scope to conduct local polls to ascertain local views). 

This underlines the message already clearly conveyed – that if CCTV coverage is to be reviewed and perhaps extended, then the reason for doing so has to be properly explained and the community given adequate information and time to comment on all the options, on the priority needs, on the monitoring arrangements and on the cost.  The recent exercise did not do so.

If the matter of CCTV coverage is indeed to be pursued, we therefore look forward to the opportunity to provide input into the preparatory work, to assist with the canvassing of local views, and to offering considered responses both on a full range of options and on the justification for any proposed changes.  We formally request that this consultation is extended to 31st October 2021.

I sincerely hope we can expect a constructive response and an invitation to further discussion of this important topic.

I am copying this to the Chair of Nairn River CC; to your local Councillor colleagues and the Ward Manager, the Chair of the NNCP and it will shortly be posted on our website and local social media.


Yours sincerely,

Sheena Baker

Sheena Baker

Chair, NW&S CC

Cc: Cllr Tom Heggie, Leader, Ward 18 Highland Council, Cllr Laurie Fraser, Cllr Liz MacDonald, Cc: Cllr Peter Saggers, Cc: Chair N&NCPP, T/Chief Inspector, Jenny Valentine, South Highland Area Command, Police Scotland.

Cc: NW&SCC – Community Councillors

Cc: Hamish Bain, Chair NRCC